:root{--bg:#f4f6fb;--surface:#fff;--surface-2:#f8f9fd;--sidebar:#0d1320;--sidebar-2:#151d2d;--text:#111827;--muted:#6b7280;--line:#e5e7eb;--purple:#6757e8;--purple-2:#8a7cff;--green:#22a06b;--green-soft:#eaf8f1;--blue:#4d7cf3;--amber:#b7791f;--amber-soft:#fff7e6;--danger:#c24141;--radius:14px;--shadow:0 8px 24px rgba(15,23,42,.06);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--text);background:var(--bg)}*{box-sizing:border-box}body{margin:0;background:var(--bg);min-height:100vh}.app-shell{display:grid;grid-template-columns:248px 1fr;min-height:100vh}.sidebar{background:linear-gradient(180deg,var(--sidebar),#0a101a);color:#d7deeb;padding:18px 14px;display:flex;flex-direction:column;position:sticky;top:0;height:100vh;z-index:20;transition:.2s ease}.brand{display:grid;grid-template-columns:42px 1fr 30px;gap:10px;align-items:center;padding:4px 4px 18px}.brand-mark{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;font-weight:800;color:white;background:linear-gradient(135deg,var(--purple-2),var(--purple));box-shadow:0 8px 20px rgba(103,87,232,.35)}.brand-copy{display:flex;flex-direction:column}.brand-copy strong{font-size:15px;color:#fff}.brand-copy span{font-size:12px;color:#92a0b8}.icon-button{border:1px solid rgba(148,163,184,.18);background:transparent;color:inherit;border-radius:10px;width:34px;height:34px;cursor:pointer}.nav{display:flex;flex-direction:column;gap:4px}.nav-item{width:100%;border:0;background:transparent;color:#aeb9cb;display:grid;grid-template-columns:26px 1fr auto;align-items:center;text-align:left;padding:10px 12px;border-radius:10px;font-size:13px;cursor:pointer}.nav-item:hover:not(:disabled){background:rgba(255,255,255,.05);color:#fff}.nav-item.active{background:linear-gradient(90deg,rgba(103,87,232,.95),rgba(103,87,232,.72));color:#fff;box-shadow:0 8px 20px rgba(103,87,232,.2)}.nav-item:disabled{opacity:.68;cursor:default}.nav-count{font-size:11px;background:rgba(255,255,255,.12);padding:2px 6px;border-radius:999px}.sidebar-footer{margin-top:auto;padding:14px 8px 2px;border-top:1px solid rgba(148,163,184,.12);display:flex;align-items:center;gap:10px}.avatar{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,#f1b56e,#8e5bea);color:#fff;display:grid;place-items:center;font-size:12px;font-weight:700}.avatar.small{width:34px;height:34px}.account{display:flex;flex-direction:column;min-width:0}.account strong{font-size:12px;color:#fff}.account span{font-size:11px;color:#8f9cb2}.workspace{min-width:0}.topbar{height:72px;background:rgba(255,255,255,.92);backdrop-filter:blur(12px);border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:0 26px;position:sticky;top:0;z-index:10}.topbar h1{font-size:20px;margin:1px 0}.eyebrow{font-size:10px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#8b93a3;margin:0}.topbar-actions{display:flex;align-items:center;gap:10px}.environment-pill,.data-badge{font-size:10px;font-weight:700;letter-spacing:.05em;border-radius:999px;padding:6px 9px}.environment-pill{background:#171f2d;color:#c7d2fe}.data-badge{color:#725f08;background:#fff6cf;border:1px solid #f6e7a1}.mobile-menu{display:none;color:#1f2937}.view{display:none;padding:24px 26px 34px}.view.active{display:block}.page-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;margin-bottom:18px}.page-heading h2{font-size:24px;margin:0 0 4px}.page-heading p{font-size:13px;color:var(--muted);margin:0}.heading-actions{display:flex;align-items:center;gap:8px}.button{border:0;border-radius:9px;padding:10px 14px;font-size:12px;font-weight:650;cursor:pointer}.button.primary{background:var(--purple);color:#fff}.button.secondary{background:#fff;border:1px solid var(--line);color:#374151}.button.compact{padding:7px 10px}.button:disabled{opacity:.5;cursor:not-allowed}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:12px}.metric-card,.panel{background:var(--surface);border:1px solid #e7e9ef;border-radius:var(--radius);box-shadow:var(--shadow)}.metric-card{padding:16px}.metric-card span{display:block;font-size:11px;color:var(--muted);margin-bottom:7px}.metric-card strong{display:block;font-size:24px;line-height:1;margin-bottom:7px}.metric-card small{font-size:10px;color:var(--green)}.dashboard-grid{display:grid;grid-template-columns:1fr 1.7fr;gap:12px}.panel{padding:16px}.panel-header{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:14px}.panel-header h3{font-size:15px;margin:3px 0 0}.status-chip{font-size:10px;font-weight:700;border-radius:999px;padding:5px 8px;white-space:nowrap}.status-chip.healthy{background:var(--green-soft);color:var(--green)}.status-chip.pending{background:var(--amber-soft);color:var(--amber)}.ai-chip{background:#efecff;color:var(--purple)}.provider-row{display:flex;align-items:center;justify-content:space-between;padding:11px 0;border-top:1px solid #eff1f5}.provider-row>div{display:flex;align-items:center;gap:10px}.provider-row strong,.provider-row small{display:block}.provider-row strong{font-size:12px}.provider-row small{font-size:10px;color:var(--muted);margin-top:2px}.provider-icon{width:30px;height:30px;border-radius:9px;background:#f0f2f7;display:grid;place-items:center;font-size:10px;font-weight:800;color:#4b5563}.legend{font-size:10px;color:var(--muted);display:flex;gap:10px}.dot{display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:5px}.dot.purple{background:var(--purple)}.dot.green{background:var(--green)}.dot.blue{background:var(--blue)}.chart{height:190px;display:flex;flex-direction:column;justify-content:flex-end}.chart svg{width:100%;height:150px;overflow:visible}.line-a,.line-b{fill:none;stroke-width:3;vector-effect:non-scaling-stroke}.line-a{stroke:var(--purple)}.line-b{stroke:var(--green)}.chart-axis{display:flex;justify-content:space-between;font-size:9px;color:#9aa1ad;padding-top:8px;border-top:1px solid #eff1f5}.activity-list{list-style:none;padding:0;margin:0}.activity-list li{display:grid;grid-template-columns:32px 1fr auto;gap:10px;align-items:center;padding:10px 0;border-top:1px solid #eff1f5}.activity-list strong,.activity-list small{display:block}.activity-list strong{font-size:11px}.activity-list small,.activity-list time{font-size:9px;color:var(--muted)}.activity-icon{width:28px;height:28px;border-radius:8px;display:grid;place-items:center;font-size:9px;font-weight:800}.activity-icon.success{background:var(--green-soft);color:var(--green)}.activity-icon.info{background:#eeebff;color:var(--purple)}.text-button{border:0;background:none;color:var(--purple);font-size:10px;cursor:pointer}.donut-wrap{display:flex;align-items:center;justify-content:center;gap:26px;padding:16px}.donut{width:130px;height:130px;border-radius:50%;background:conic-gradient(var(--purple) 0 86%,var(--blue) 86% 100%);display:grid;place-items:center;position:relative}.donut:after{content:"";position:absolute;inset:22px;background:#fff;border-radius:50%}.donut>div{z-index:1;text-align:center}.donut strong,.donut span{display:block}.donut strong{font-size:22px}.donut span{font-size:10px;color:var(--muted)}.donut-legend{display:flex;flex-direction:column;gap:10px;font-size:11px}.conversation-layout{display:grid;grid-template-columns:minmax(280px,.82fr) minmax(420px,1.35fr) minmax(260px,.72fr);gap:12px;min-height:calc(100vh - 165px)}.conversation-list,.chat-panel,.context-panel{padding:0;overflow:hidden}.conversation-filters{display:flex;gap:8px;padding:12px}.search{width:100%;border:1px solid var(--line);border-radius:9px;padding:9px 11px;font-size:11px;outline:none}.tabs{display:flex;border-bottom:1px solid var(--line);padding:0 10px;overflow:auto}.tabs button,.context-tabs button{border:0;background:none;padding:10px 8px;font-size:10px;color:var(--muted);white-space:nowrap;cursor:pointer}.tabs button.active,.context-tabs button.active{color:var(--purple);border-bottom:2px solid var(--purple)}.thread-list{display:flex;flex-direction:column}.thread{display:grid;grid-template-columns:38px 1fr;gap:10px;padding:12px;border:0;border-bottom:1px solid #eff1f5;background:#fff;text-align:left;cursor:pointer}.thread.active{background:#f5f3ff}.contact-avatar{width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:#eef1f6;font-size:10px;font-weight:800;color:#596275}.contact-avatar.green{background:#e2f7eb;color:#168653}.thread-title{display:flex;justify-content:space-between;gap:10px}.thread-title strong{font-size:11px}.thread-title span{font-size:9px;color:#9aa1ad}.thread p{font-size:10px;color:var(--muted);margin:4px 0}.ownership{font-size:9px;padding:3px 6px;border-radius:999px;display:inline-block}.ownership.ai{background:#efecff;color:var(--purple)}.ownership.human{background:#e7f1ff;color:var(--blue)}.chat-panel{display:flex;flex-direction:column}.chat-header{height:62px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:10px;padding:0 14px}.chat-header>div:nth-child(2){flex:1}.chat-header strong,.chat-header small{display:block}.chat-header strong{font-size:12px}.chat-header small{font-size:9px;color:var(--muted);margin-top:2px}.chat-body{padding:18px;flex:1;background:linear-gradient(180deg,#fbfcff,#f6f7fb);overflow:auto}.date-separator{text-align:center;margin-bottom:18px}.date-separator span{background:#fff;border:1px solid var(--line);border-radius:999px;padding:5px 9px;font-size:9px;color:var(--muted)}.bubble{max-width:75%;padding:11px 12px;border-radius:14px;margin-bottom:12px;box-shadow:0 3px 10px rgba(15,23,42,.04)}.bubble p{font-size:12px;line-height:1.45;margin:0 0 5px}.bubble time{font-size:8px;color:#8b93a3;display:block;text-align:right}.bubble.inbound{background:#fff;border:1px solid var(--line)}.bubble.outbound{margin-left:auto;background:#dff5e6}.evidence-card{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#fff;border:1px dashed #d8dce6;border-radius:12px;padding:11px;margin-top:20px}.evidence-card>div{display:flex;gap:10px;align-items:center}.evidence-card strong,.evidence-card small{display:block}.evidence-card strong{font-size:10px}.evidence-card small{font-size:9px;color:var(--muted)}.composer{border-top:1px solid var(--line);padding:10px;display:flex;gap:8px}.composer input{flex:1;border:1px solid var(--line);border-radius:10px;padding:10px}.context-tabs{display:flex;border-bottom:1px solid var(--line);padding:0 8px}.context-section{padding:15px;border-bottom:1px solid #eff1f5}.context-section h3{font-size:14px;margin:5px 0 12px}.context-section dl{margin:0}.context-section dl div{display:flex;justify-content:space-between;gap:12px;padding:7px 0;border-top:1px solid #f0f2f5}.context-section dt,.context-section dd{font-size:10px}.context-section dt{color:var(--muted)}.context-section dd{margin:0;font-weight:650;text-align:right}.evidence-empty{background:var(--surface-2);border-radius:12px;padding:12px}.evidence-empty strong{font-size:11px}.evidence-empty p{font-size:10px;line-height:1.5;color:var(--muted)}.sidebar.collapsed{width:78px}.app-shell:has(.sidebar.collapsed){grid-template-columns:78px 1fr}.sidebar.collapsed .brand-copy,.sidebar.collapsed .nav-label,.sidebar.collapsed .nav-count,.sidebar.collapsed .account{display:none}.sidebar.collapsed .brand{grid-template-columns:42px}.sidebar.collapsed .sidebar-toggle{display:none}.sidebar.collapsed .nav-item{grid-template-columns:1fr;place-items:center}.mobile-overlay{display:none}
@media(max-width:1180px){.conversation-layout{grid-template-columns:300px 1fr}.context-panel{display:none}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:900px){.app-shell{display:block}.sidebar{position:fixed;left:-260px;width:248px;transition:left .2s ease}.sidebar.mobile-open{left:0}.mobile-overlay.open{display:block;position:fixed;inset:0;background:rgba(2,6,23,.45);z-index:15}.mobile-menu{display:inline-grid;place-items:center}.topbar{padding:0 16px}.view{padding:18px 14px}.dashboard-grid{grid-template-columns:1fr}.conversation-layout{grid-template-columns:1fr}.conversation-list{min-height:400px}.chat-panel,.context-panel{display:none}.page-heading{flex-direction:column}.metric-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:560px){.metric-grid{grid-template-columns:1fr 1fr}.metric-card strong{font-size:20px}.heading-actions{width:100%;justify-content:space-between}.topbar-actions .icon-button{display:none}.view{padding:14px 10px}.metric-card,.panel{border-radius:12px}.conversation-heading{margin-bottom:10px}}